Ticket #460 (new defect)

Opened 4 years ago

Last modified 4 years ago

Cannot install Gobby 0.4.10 or 0.4.92 on windows XP

Reported by: t.ibbotson1@… Owned by: armin
Priority: normal Milestone:
Component: Gobby Version: 0.4.92
Severity: normal Keywords:
Cc: Launchpad Bug:

Description

Running the installer with administrative priveleges, it gets almost to the end and then errors saying "Error creating registry key: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion?\Uninstall\Gobby_is1

RegCreateKeyEx? failed; code 5 Access is denied."

Change History

follow-up: ↓ 2   Changed 4 years ago by armin

This is basically handled by the installer we use, InnoSetup?. Can you try whether the same problem exists with other InnoSetup? installers? This page lists a few.

in reply to: ↑ 1   Changed 4 years ago by t.ibbotson1@…

Replying to armin:

This is basically handled by the installer we use, InnoSetup?. Can you try whether the same problem exists with other InnoSetup? installers? This page lists a few.

It turns out that it was something to do with the registry key not having the right permissions. I was able to delete the key once I had given my administrator account the priveleges to do so, and then the installation occured without a problem. This might have occured due to the fact that my administrator account is occasionally removed by our IT staff, which might have messed up the permissions, but I'm not sure.

  Changed 4 years ago by armin

So this is not a problem with Gobby's installer?

  Changed 4 years ago by anonymous

why the registry why not make the application portable ? write in the current folder instead of %APPDATA% and registry ?

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